Support

Bovada keeps support simple and direct — live chat, a searchable FAQ, email, and phone lines so you can get answers on deposits, withdrawals, or bonus issues. Use live chat for the fastest response, email service@bovada.lv for detailed requests, or call the dedicated numbers below if you prefer talking to an agent.

• General Support: 1-888-263-0000
• Casino: 1-866-234-1324

These options make it easy to resolve account questions, payment holds, or bonus redemptions without waiting.

All major payment methods — fiat and crypto options

Bovada accepts a wide range of deposit and withdrawal methods, including credit, bank, crypto, and voucher options. Key methods include American Express, Visa, UnionPay, Zelle, NetSpend, Rapid Transfer, bank wire transfer, courier cheque, money transfer, Pay by Voucher, and cryptocurrencies like Bitcoin, Bitcoin Cash, Ethereum, Litecoin, and Tether. Supported currencies include Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Tether, and United States dollars.

Crypto deposits typically move faster than traditional banking options, which is useful when you want to get into the action quickly. Each method has its own processing times and potential fees, so check with support for specifics on your chosen option.

Crypto deposit bonuses — the numbers you need

Bovada’s crypto welcome offers are generous, but they come with clear wagering rules you should know before you claim.

• First crypto deposit — code BTCCWB1250: 125% match up to $1,250, 25x wagering on deposit plus bonus, slots count 100%, blackjack and roulette count at reduced rates, craps excluded, valid for 180 days, $20 minimum deposit, no maximum cashout once requirements are met.
• Second and third crypto deposits — code BTC2NDCWB: 125% match up to $1,250 each, 50x wagering on deposit plus bonus, $20 minimum deposit, no maximum cashout once requirements are met.
• Crypto sportsbook welcome — code BTCSWB750: 75% match up to $750, 5x rollover, $20 minimum deposit.

These bonuses can significantly boost your bankroll, especially on slots that contribute 100% to wagering. Always check which game types count and how much they contribute before placing wagers.

Fiat bonuses, poker, and extra promos — quick checklist

Bovada also offers a range of non-crypto bonuses and ongoing promotions that appeal to different player types.

• First fiat casino deposit — code CAWELCOME100: 100% up to $1,000, 25x wagering, $20 minimum deposit, no maximum cashout once requirements are met.
• Second and third fiat deposits — code BV2NDCWB: 100% up to $1,000, 50x wagering, $20 minimum.
• Poker welcome — code PWB500: 100% up to $500, no rollover, released incrementally at $5 per 30 poker points, 30-day validity, $20 minimum deposit.
• Fiat sportsbook welcome: 50% up to $250, 5x rollover, $20 minimum.
• Refer-a-friend: Up to 200% match up to $200, plus $75 extra for crypto deposits; friend must deposit at least $20; wagering varies by product — 10x for sports and horses, 30x for casino.
• Daily/weekly promos: Mega Scratch Cards can award between 5,000 and 100,000 Rewards Points per day.
• Loyalty program: Six tiers from Starter to Hall of Fame, auto-enrolled and built to reward frequent play.

Promotions run on specific terms, and availability can change, so act promptly when you see an offer you want.

What really matters — wagering, contributions, and withdrawal rules

Know these baseline rules so you don’t lose time or funds:

• Wagering applies to deposit plus bonus amounts — read the exact multiplier before claiming.
• Slots count 100% toward playthrough, most table games count at reduced rates, and craps does not count.
• Withdrawing funds before meeting playthrough forfeits the bonus and any winnings generated from bonus funds.
• Bovada imposes no maximum cashout limit on these welcome bonuses once wagering requirements are met.
• Minimum deposit to trigger most offers is $20.
• Poker bonuses are released based on poker point accrual — they do not credit as a single lump sum.

Always review the full terms and conditions attached to each promo — they list game contributions, validity windows, and any unusual restrictions.

Need help claiming a bonus or fixing a payment?

If you hit a snag with a deposit, a promo code, or a withdrawal, Bovada’s live chat and email support are your fastest routes to resolution. For step-by-step help and policy details, visit the support center. If you prefer phone support, use the dedicated numbers listed above.

Get the information you need, confirm the bonus rules, and make smart deposit choices so you can focus on playing — not paperwork.